Prudential Pest Management

How Prudential Pest tripled the business by optimizing job scheduling and improving customer communication

Pest Control Success Story

The Burton, MI, based pest control used GorillaDesk to optimize job scheduling and improve customer communication, resulting in a 3x growth in business.
Their Story

Prudential Pest Management – An Introduction

Started in 2014, Prudential Pest Management is one of the leading pest control services providers in the Grand Blanc area. The company strives to provide the customer with the most value per dollar spent. Services:
  • Pest Control
  • Wildlife Control
  • Termite Control
Service Areas:
  • Burton, Grand Blanc, MI, and surrounding areas!
Unique Selling Proposition (USP):  
  • Highly trained professionals.

Life Before GorillaDesk

 

 We were content with our editable PDF service forms and was ahead of the digital curve already, but our scheduling was difficult to manage. We were losing customers due to scheduling errors.

Gary Andrews Founder – Prudential Pest Management

 
Their Goal

A Scalable Pest Control Solution With Robust Scheduling

As the business was growing at an alarming rate, Gary wanted to port all customers over to something scalable as soon as he could before the business becomes too big.
Their Solution

GorillaDesk Pest Control CRM Software

As the business continued to grow, scheduling had become a massive issue for Gary and the team. Google calendar was an alternative for our scheduling issues. But it just didn’t have the feature of communicating with customers to keep them in “the know” about appointments.  It affected the businesses as it started losing customers due to scheduling errors. That’s when Gary gave GorillaDesk a shot. What made him choose GorillaDesk over other solution is:
  • Pricing
  • Risk-free trial to try the product
  • Robust scheduling
 

Life After GorillaDesk

 

I will always be a user as long as the software continues to support my needs, GorillaDesk helped streamline my company just in time for me to triple my growth, and we never missed a beat. Now with added features, our scheduling is practically automated, which is a massive relief from making hundreds of calls in the spring and then getting daily confirmations.

Gary Andrews Founder – Prudential Pest Management

 
Their Success

Glowing Results For ‘Prudential Pest’

1) 3x Growth In Business 

According to Travis, the ability to communicate with his clients is the main benefit for him. Keeping them in “the know” about appointments, invoices, receipts, etc makes his customers feel that there are no surprises!  
The Suggestion

For Fellow Pest Control Business Owners

Worth Every Penny

I have referred multiple people and even my own brother. This software is a no brainer. It’s easy to use and upgraded with new features often.

Key Features Used

Email & SMS

Invoicing

Mobile App

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