GorillaDesk vs. Jobber

Stop paying more for the basic features you need to streamline your local service business. GorillaDesk provides all of the bells and whistles that Jobber does, but at a fraction of the cost. Best of all, GorillaDesk is rated higher than Jobber across the categories that matter most: ease of use, quality of support, and more.

GorillaDesk

Jobber

Meets Requirements

9.6 

8.4

Ease of Use

9.7 

8.5

Ease of Setup

9.7 

8.0

Ease of Admin

9.8 

8.3

Quality of Support

9.8 

8.6

Ease of Doing Business With

9.9 

8.6

Product Direction (% Positive)

9.6 

7.8

Reason #1: Meets Requirements

GorillaDesk helps with marketing & sales, office management, field operations, and so much more

Not every company runs the same way, especially when it comes to growing their business. So we’ve developed a process to solve every challenge you’re facing. From office management to field operations (and everything in between), we’ve got you covered.

  • GorillaDesk 96% 96%
  • Jobber 84% 84%

Chemical Tracking

GorillaDesk makes it easy to record your material usage in the field and report on it back at the office.

Client Manager (CRM)

Access your customer data from any device at any location. Mobile and desktop changes are seamless.

Credit Card Processing

Get paid faster with online payment links & save cards on file for future billing using Stripe or Square.

Customer Portal

Allow your customers to manage their account online (documents, invoices, payments methods, and more).

Device Management

Scan, update, and track your devices in the field with our mobile app. Work with facilities requiring device tracking.

Diagramming

Perfect for when you need to draw an accurate graph of a site, a room, or any other object while you’re in the field.

Digital Documents

Use any of the 100+ templates in our library, or submit a request to turn your existing forms into Custom Documents.

Drag-and-Drop Calendar

The most robust calendar on the market for local service businesses. Schedule or reassign jobs quickly and easily.

Email & SMS

GorillaDesk makes it easy to communicate with your customers before, during, and after the job. 

Invoicing

Invoicing customers is easier, and so is getting paid (on time), with our invoicing software for local service business.

Mobile App

Run your day-to-day operations whether you’re at the office, on the road, or in the field.

Multi-Unit Buildings

GorillaDesk makes keeping track of individual units at the same address a breeze for your entire team.

Online Reviews

Reviews are the lifeblood of your company. Turn a job well done into an opportunity to win more business. 

Quickbooks Online Sync

Easily push customer, invoice, and payment data from GorillaDesk into QuickBooks Online. It’s that easy.

Scheduling

Schedule faster: simply create a job, choose a customer, and assign it to a schedule with only a few clicks.

Route Optimization

Quickly route all your work for the week or month. Assign new work near jobs you’ve already confirmed.

Technician Tracking

See your team’s location on the map in real time. GorillaDesk tracks and stores routes while using the mobile app.

Zapier Integration

GorillaDesk makes it easy to integrate with the tools you rely on so you can run a smarter local service business.

Transform your business

Try it free for 14 days. No credit card required. Instant setup.

Reason #2: Ease of Setup

Get up and running quickly

Once you upgrade to a paid plan, there’s nothing holding you back from streamlining your local service business. Our plans provide you with everything you need to be successful, including built-in implementation and migration services. 

So, if you’re migrating to GorillaDesk from another tool or simply want to sync your account with your accounting software (i.e. QuickBooks Online), our Customer Success team is happy to help.

  • GorillaDesk 97% 97%
  • Jobber 80% 80%

Easy software with all the perks of invoicing, reports, and customer base

“I love how easy Gorilla Desk is to use. The layout is simple. The people at the help desk are always quick to answer any questions that I may have. When I purchased this program, I did not have any training on how to use it, but it was still so simple that I really did not need any. If I got stumped, I would reach out to support, and they have always been able to direct me on the right path.”

Sandy C.

Office Manager

I reviewed them all and so glad I chose GD

“They are the ONLY company I’ve ever known to have a ‘suggestions’ section where clients can request changes/upgrades and let others not only see the requests but vote to have them made?!? As a prior owner of a technology company that also wrote our own software and provided customer service, my expectations were HIGH. GorillaDesk has met and exceeded every single need I have had. The customer service is so far above par, I can’t even begin to sing all their praises!

Heather T.

Owner / CEO

Reason #3: Quality of Support

Our entire team is 100% dedicated to your success

Our Customer Success team is here to support you every step of the way, which means online training and support are 100% FREE, forever. Best of all, it doesn’t matter if you’re new to the platform and need a crash course in the product, or a long-time user looking to level up your skills, we’re here to help you reach your most important goals, faster. Ultimately, we want to ensure you see success faster than you would on any other platform.

  • GorillaDesk 98% 98%
  • Jobber 86% 86%

Reason #3: Quality of Support

Our entire team is 100% dedicated to your success

Our Customer Success team is here to support you every step of the way, which means online training and support are 100% FREE, forever. Best of all, it doesn’t matter if you’re new to the platform and need a crash course in the product, or a long-time user looking to level up your skills, we’re here to help you reach your most important goals, faster. Ultimately, we want to ensure you see success faster than you would on any other platform.

  • GorillaDesk 98% 98%
  • Jobber 86% 86%

I reviewed them all and so glad I chose GD

“They are the ONLY company I’ve ever known to have a ‘suggestions’ section where clients can request changes/upgrades and let others not only see the requests but vote to have them made?!? As a prior owner of a technology company that also wrote our own software and provided customer service, my expectations were HIGH. GorillaDesk has met and exceeded every single need I have had. The customer service is so far above par, I can’t even begin to sing all their praises!

Heather T.

Owner / CEO