Ratings Present By G2

GorillaDesk is the #1 software for scheduling, invoicing, and much more

We know we aren’t the only show in town, but we are the highest-ranked, plus our pricing beats most competitors’ hands down. But if you really want to know what makes GorillaDesk so special, see how we stack up against the competition.

Try it free for 14 days. No credit card required. Instant setup.

Our Badges

We are so proud to have won these awards!

It let’s us know we’re doing a good job helping people just like you create a company they love leading and a life they love living.

With the highest star rating in our category (4.9 ★), it’s easy to see why users love using GorillaDesk!

From scheduling to invoicing, and everything in between, we make your job and life outside of work easy.

Software doesn’t have to be hard. GorillaDesk strikes the perfect balance between usability and aesthetics.

Behind every succesful business owner is a strong support network. We’re here for you every step of the way.

Satisfaction Ratings Report

Your success is our #1 priority

We’ve said it once, and we’ll say it again: your success is our number one priority. Seriously, we want to guide you (and your business) towards real, lasting results.  So it makes us happy to hear our customers are extremely satisfied with our software and support team.

GorillaDesk

PestPac

PestRoutes

ServSuite

Likely to Recommend

  • 98% 98%
  • 80% 80%
  • 89% 89%
  • 69% 69%

Product Direction

  • 100% 100%
  • 79% 79%
  • 93% 93%
  • 86% 86%

Meets Requirements

  • 98% 98%
  • 80% 80%
  • 91% 91%
  • 86% 86%

Ease of Admin

  • 99% 99%
  • 79% 79%
  • 91% 91%

N/A

Ease of Doing Business

  • 100% 100%
  • 80% 80%
  • 92% 92%

N/A

Quality of Support

  • 99% 99%
  • 78% 78%
  • 87% 87%
  • 86% 86%

Ease of Setup

  • 98% 98%
  • 69% 69%
  • 84% 84%

N/A

Ease of Use

  • 98% 98%
  • 79% 79%
  • 91% 91%
  • 84% 84%

Net Promoter Score

96

24

58

0

Likely to Recommend

  • GorillaDesk 98% 98%
  • PestPac 80% 80%
  • PestRoutes 89% 89%
  • ServSuite 69% 69%

Product Direction

  • GorillaDesk 100% 100%
  • PestPac 79% 79%
  • PestRoutes 93% 93%
  • ServSuite 86% 86%

Meets Requirements

  • GorillaDesk 98% 98%
  • PestPac 80% 80%
  • PestRoutes 91% 91%
  • ServSuite 86% 86%

Ease of Admin

  • GorillaDesk 99% 99%
  • PestPac 79% 79%
  • PestRoutes 91% 91%
  • ServSuite

Ease of Doing Business

  • GorillaDesk 100% 100%
  • PestPac 80% 80%
  • PestRoutes 92% 92%
  • ServSuite

Quality of Support

  • GorillaDesk 99% 99%
  • PestPac 78% 78%
  • PestRoutes 87% 87%
  • ServSuite 86% 86%

Ease of Setup

  • GorillaDesk 98% 98%
  • PestPac 69% 69%
  • PestRoutes 84% 84%
  • ServSuite

Ease of Use

  • GorillaDesk 98% 98%
  • PestPac 79% 79%
  • PestRoutes 91% 91%
  • ServSuite 84% 84%

Grid Report

GorillaDesk is a ‘Leader’ in the software space

The Grid Report for Pest Control | Fall 2020 by G2 scores products  based on data sourced from product reviews and data aggregated from online sources and social networks. With increasing market presence (company size) and high customer satisfaction (star rating and # of reviews), we’re humbled to say that our customers trust GorillaDesk as a ‘Leader’ in the field service software space.

Transform your business

Try it free for 14 days. No credit card required. Instant setup.

Ratings & Reviews

What our customers have to say

We dug into our review data and found that our customers love us for four key reasons: ease of use, world-class support, time saved, and top-notch features & functionality. But don’t just take our word for it, here’s what our customers have to say…

Reduce admin costs, save time, improve technician experience, improve client communication

“[I like] the reduction of administrative time with client interactions. One person can reschedule hundreds of job on rain days, send email and text messages, invoice and follow-up in minutes. A close second would be the technical support. Our experience with the GorillaDesk support has been exceptional . . .

Gene W.

Owner/CEO

Easy software with all the perks of invoicing, reports, and customer base

“I love how easy GorillaDesk is to use. They layout is simple. The people at the help desk are always quick to answer any questions that I may have. When I purchased this program I did not have any training on how to use it but yet it was still so simple that I really did not need any. If i got stumped I would reach out . . .

Sandy C.

Office Manager

I’ve reviewed them all and so glad I chose GorillaDesk

“I love that this system is so incredibly easy to learn, even on the fly. As a small business (Hubby & wife team), we don’t have time for a lengthy training/learning curve. With this program, we spent maybe an hour learning the important ins and outs and got to the business of running our business. They are the ONLY company I’ve ever known . . .”

Heather T

Co-Founder

Very comprehensive software for my pest business

“The software itself does all that it claims to do and is very customizable. The best part is the support; if a feature is missing or a technical issue needs resolved, the team is all over it. I’m able to track all work, sales, taxes, sales forecasts, and compose estimates from a one stop shop. It’s helped me streamline my back of house and accounting in one . . .

David M.

Sales Representative

GorillaDesk is the best pest control software!

“GorillaDesk was very easy to convert to despite having numerous customers. They are easily contacted by just reaching out to them via text. They’re a great team to work with, and I always appreciate good customer support. With GorillaDesk, I am able to manage my route for several techs at once. I can move things around easily to make . . .

Chris D.

Co-Founder

GorillaDesk has transformed our business!

“GorillaDesk is very user friendly for all of our employees ranging from different ages and technology knowledge. To save time, use all of the tools that come with the software. There are tools to set up automatic emails, process payments automatically, send text messages and in return, these processes save personal time and improve . . .”

Zuri O.

Business Development

★★★★★

Simple, affordable, and effective

“I like the simplicity, the lack of a “activation fee”, the lack of a long contract. The app is simple, adequate, and affordable. The customer service is very good! If you ask a question, or call in, someone gets back to you quickly every time. Might not be instant, but within a few short minutes. The training videos are extremely helpful! Best bang for the buck . . .

Dale C.

Owner/CEO

Best option, has what you need, while not overly complex

If you’re looking, I have felt your pain and anxiety in looking for the right solution. I can’t speak for larger companies but for a small operator this is a great solution. It’s well equipped to help you grow your business, simplify your document keeping, bill and get paid electronically as well as print out invoices on the fly for those . . .

Jay B.

Owner/CEO

GorillaDesk is great for small to mid level pest control operations

“Easy to use. Simple setup and very efficient! Not too many steps to complete tasks! From the time I log on to the time I am ready to leave out of the door takes very little time and effort now because of GorillaDesk software. Keeping up with daily tasks and appointments. Billing chemical reports. GorillaDesk also helps me in the field being able to have the . . .”

Dale J.

Owner/CEO

★★★★★

A business necessity!

“We didn’t have any business software, and researched many different options. We decided to go with [GorillaDesk] and are 100% satisfied. The software exceeded our expectations and also saved up money and time. We have referred many others to [GorillaDesk] since we started using it. The tech support is also extremely responsive and helpful if you have any questions . . .

Kenneth W.

Owner/CEO

I’ve tried 3 of the “Big Ones” and GorillaDesk is my favorite!

“GorillaDesk and easy to use and easy to learn. I love being able to use it on my phone while on the go. I am not qualified to recommend it for a large company. The support is great; they understand the pest control industry. Other companies just want to keep upselling you, these guys just want to help run your business as well as possible . . .

Dusty S.

Co-Founder / President

User friendly, great customer service

“The website is very easy to use. Easy to enter in customers data and track job status. The customer service people are very quick to respond to any issues. There is nothing I dislike about this app. I think GorillaDesk is a great platform for small businesses and for techs out on the field because it is very easy to use. I like how it keeps track of all the jobs we . . .”

Steve G.

Owner/CEO

★★★★★

Easiest and best continues to improve

“I don’t know that there’s anything I dislike. Give it a try. It is the easiest thing to use. You’ll be using it in no time flat. With GorillaDesk, I spend much less time ‘in the office’ than I would otherwise. I used to spend hours a day scheduling, rescheduling, etc… Everything is much easier with [GorillaDesk]. I get it all done in an hour or two PER WEEK. . . .

Frank E.

Owner

Best pest control software I have ever used

“It is extremely easy to use and intuitive. Everything is just where you would want it to be. I have tried a lot of different software applications, and GorillaDesk was the best value while still providing me all the things I needed to run my business. I couldn’t run my business without it. Saves time in scheduling services and accepting payments . . .

Shane D.

Owner

The best pest control program!

“GorillaDesk has come a long ways! I’ve been with them for 4 years now. What stands out the most is the excellent customer service Chris and his team provides! If you want a easy to learn program that’s very effective and continuously improving try out GorillaDesk! I wouldn’t run my business with any other software! GorillaDesk has helped me streamline all of my tasks which . . .”

Joel A.

Owner/CEO