Module 2: Advanced Training

Now that you’ve got the basics down, let’s dive right into some advanced lessons. 

Lesson 1 - How to set up customers with multiple locations

This lesson will teach you how to manage customer accounts with multiple locations. This is great for commercial accounts or property management companies. 

Lesson 2 - How to set up prepaid customers

In this lesson, we’ll teach you some best practices for when a customer pays for their service in advance. For example, if a customer pays for their entire year of service upfront. 

Lesson 3 - How to bill a customer on a different frequency than the job

This is a question we hear quite often, so we’ve got you covered. We’ll discuss how to bill a customer on a different frequency than their job. For example, how to set up a recurring monthly service that is billed quarterly. 

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Chat with Support

For any questions, you can start a live chat with a GorillaDesk representative from inside your account. The support team is available Mon-Fri from 8am-5pm EST.

Call our support line

Our support team is available for any support related questions Mon-Fri from 8 am-5 pm EST at 855-536-7470.

Still have questions?

Check out our Knowledge Base and YouTube channel.